Policies

Deposits:

Orders under $200 require full payment at the time of ordering. A deposit/retainer of 50% will be required for all orders over $200 and the balance must be paid in full one week prior to pickup.

Custom Orders:

Custom orders need to be placed two weeks in advance from the pickup/delivery date. Custom orders can have picture inspiration, but I do not recreate them. I can work with the same color scheme or inspiration but with my own design.

Cancellations:

Orders may be cancelled with a 50% refund refunded up until 24 hours of being processed. After 24 hours, orders are not refunded as they have been placed in the calendar for that specific date. Orders that are $100 and under have been paid in full only be refunded if cancelled the same day of orders. Example: an order placed at 11am - you have until 11pm that day to cancel your order.

Payments Accepted:

We accept debit/credit card and cash payments. Cash payments are only accepted at pop up events and markets. We accept all major credit and debit cards. 

Pick Up:

Pick up orders are available between 9am-noon and 4pm-6pm. Please make sure you have selected the correct time slot for your pre-ordered pickup(s). Orders that are for pickup customers should wait in the lobby area and notify the telephone number given once a customer has arrived. You would be met in the lobby when your order is ready for pickup. Please note that we operate out of a licensed, commercial kitchen and do not have an independent storefront.

Food Allergy Notice:

All orders are made in a shared commercial kitchen therefore, please be advised that food prepared here may contain or come in contact with these following ingredients: milk, eggs, wheat, soybeans, peanuts and tree nuts.